Leads will be submitted to you through an automated workflow at Leadbird. Each lead submission will arrive in your email inbox, providing you with important details about the prospective client.
Open the Email: Locate the email from Leadbird in your inbox.
Use the "Reply" Button: Within the email, you’ll find a "Reply" button. Click this button to respond directly to the lead.
Set the Appointment: Meeting-ready leads will only be submitted if they have expressed interest in scheduling a meeting, including a specific day and time they are available. Your response should confirm the appointment at a time that works best for your schedule.
Remember, meeting-ready leads will only be submitted if a lead has indicated a day and time they would like to set a meeting.
You will respond to set the appointment at a time that suits your schedule.
When crafting your reply, it's essential to address the specific needs and interests of the lead. Avoid generic responses and instead tailor your message to reflect their inquiries or concerns. This personal touch can help establish trust and rapport.
Ensure your message is clear and concise. Avoid jargon that the client may not understand. Remember, the goal is to provide them with actionable steps and information relevant to their situation.
Instead of overwhelming leads with technical details or extensive background information, focus on what matters to them. For example, rather than explaining the technical aspects of email deliverability, concentrate on the actions your team takes to ensure successful outcomes.
Please use the web browser to access your email. Do not an email client from your desktop as you'll lose the formatting which means your email could look unprofessional.
Aim to reply to leads as quickly as possible. Prompt communication increases the likelihood of securing the meeting and demonstrates your commitment to excellent customer service.
If a lead doesn’t respond within a few days, consider sending a polite follow-up message. This check-in can reaffirm your interest in working with them and remind them of the opportunity to connect.
